Racwill Investment Limited
We provide innovative and client-centered debt collection solutions to help organizations recover outstanding debts efficiently while protecting their reputation.
Redefining Debt Collection with Precision & Integrity.
Supporting our customers on their journey to a future clear from debt.
Racwill Investment Limited helps businesses recover outstanding debts while protecting their reputation.
Our professional approach ensures maximum recovery with minimal disruption to your customer relationships.
We provide customised, results-driven debt collection services across Kenya. Our solutions are designed to handle a wide range of debt categories with a focus on:
Partner with Us
Racwill Investment Limited is committed to providing innovative, reliable, and effective debt recovery solutions. Let us help you recover outstanding debts and secure your financial future
Our Approach
Streamlined Debt Collection Processes
We ensure efficient debt recovery through:
- Data Verification: Validating client-provided information for accuracy
- Automated Communication: Sending SMS and email notifications for prompt engagement
- Persistent Follow-Ups: Conducting regular and professional follow-ups to maximize recovery
- Formal Notices: Issuing compliant recovery letters to expedite payment
Transparent Reporting
Our clients receive customized reports, ensuring full visibility into the recovery process:
- Promise-to-Pay (PTP) Reports
- Month-to-Date (MTD) Payments
- Collection Progress Reports
Benefits of Outsourcing Debt Collection
01
Faster
Payments
Customers typically respond promptly to professional collection agencies.
Trusted Partner
02
Increase
Cash flow
Reduce outstanding debts and strengthen your financial position.
Client-Centric Approach
03
Focus
on Your Core Business
Let us handle collections while you concentrate on growth.
Stay Ahead
Testimonials
Have a question?
Whether you’re curious about our services, our process, or how we can help your business succeed, you’ll find the information you need right here.
Our process begins with a thorough analysis of your debt portfolio. We verify all information, then implement a strategic communication plan using calls, SMS, and formal notices. Our experienced negotiators work directly with debtors to secure full payment or establish realistic repayment plans. Throughout the process, we provide transparent reports on our progress and results, typically delivering initial recoveries within 30 days.
Racwill Investment stands out through our commitment to ethical practices, automated systems, and focus on protecting our clients' reputations. Our professional approach maintains positive customer relationships while maximizing recovery rates. We deliver results within 30 days, provide detailed reporting, and continuously adapt our strategies to each client's specific needs. Most importantly, we've established a proven track record with leading Kenyan organizations in healthcare and financial sectors.
To start recovering your outstanding debts, we need:
- Complete debtor information (names and contact details)
- Debt amounts and original transaction dates
- Documentation of the debt (invoices, contracts, statements)
- History of previous collection attempts (if any)
- Any specific requirements or preferences for communication with your customers
Our commission rates are competitive and based on the age of the debt:
- 10% for debts less than 180 days old
- 12.5% for debts 180–360 days old
- 15% for debts over 360 days old
All rates are exclusive of VAT, and we only charge when we successfully recover funds. There are no upfront or hidden fees, ensuring our interests are aligned with yours.
We adhere strictly to all Kenyan laws and regulations governing debt collection practices. Our team is trained in ethical collection methods that respect debtor rights while effectively recovering funds. All communication is professional, transparent, and represents your brand positively. We maintain detailed records of all interactions and regularly review our processes to ensure compliance with evolving regulations. Our approach focuses on amicable settlements that preserve customer relationships whenever possible.
Book a consultation
We provide innovative and client-centered debt collection solutions to help organizations recover outstanding debts efficiently while protecting their reputation.
+254 721 470 994
+254 726 703 825
info@racwill.org